🔄 Refund and Return Policy
Last updated: 2026-08-23
1. No returns for change of mind
All items in our collection are one-of-a-kind or extremely limited pieces from a private collection — not new retail stock. Due to the nature of these products, we do not accept returns for change of mind, and we do not offer a device warranty beyond what is shown and described.
2. What you see is what you get
Every listing includes accurate photos and a description of the exact unit you’re purchasing.
3. Shipping guarantee
If your package is lost or arrives damaged in transit, we will issue a full refund within 7 days of reporting, with tracking/photo proof.
4. Wrong item received
If the item you receive doesn’t match its listing — an error on our part — it’s covered the same way as the shipping guarantee: a full refund once you report it with photo proof.
5. Contact to report a claim
- Email: [email protected]
- WhatsApp: Maks
By completing your purchase, you acknowledge and accept this policy.
See also our Ordering Conditions for how orders and payment work.